Privacy Policy

1. IDENTITY OF THE DATA CONTROLLER

The data controller is:

Schaal Handcraft High Jewelry L.L.C
Abu Dhabi, United Arab Emirates
Email: info@maisonschaal.com

2. PERSONAL DATA WE COLLECT

We collect personal data that you choose to provide to us when you:

Request an appointment through our website
Subscribe to our newsletter or communications

This may include, in particular:

Name
Email address
Telephone number (if provided)
Appointment-related information

We do not collect personal data for marketing purposes without your explicit and informed consent.

3. USE OF THE WEBSITE

Your access to and use of this website is granted subject to the following conditions:

You agree to use the site only for lawful, personal purposes and in a manner consistent with all applicable laws.

You shall not interfere with or disrupt servers, networks, or other users' experiences.

You agree not to engage in any prohibited conduct, including malware distribution, automated data harvesting, or unlawful access to content.

We reserve the right to suspend or withdraw access to the site at any time, for maintenance, security, or operational reasons.

3. PURPOSES OF PROCESSING

Personal data is processed solely for the following purposes:

To receive and manage appointment requests
To communicate with you regarding your inquiries or bookings
To send newsletters, invitations, and updates to users who have subscribed
To maintain accurate internal records and deliver our services

We do not use personal data for automated decision-making or profiling.

4. LEGAL BASES FOR PROCESSING

We process personal data in accordance with applicable data protection laws on the basis of:

Your consent, in particular for newsletters and communications
Performance of a contract or pre-contractual measures, to manage appointment requests
Our legitimate interests, in order to operate, secure, and improve our services

5. WITHDRAWAL OF CONSENT

You may withdraw your consent at any time by:

Using the unsubscribe link included in our communications
Contacting us directly at info@maisonschaal.com

Withdrawal of consent does not affect the lawfulness of processing carried out prior to such withdrawal.

6. DISCLOSURE TO THIRD PARTIES

We may share personal data with carefully selected and trusted service providers who assist us in operating our website and delivering our services, such as:

Appointment and form management platforms
Email communication service providers
Website hosting and IT service providers

We do not sell, rent, or disclose personal data to third parties for their own marketing purposes.

Only data strictly necessary for each purpose is communicated, and all third parties are required to process personal data in accordance with applicable data protection laws and our instructions.

7. DATA SECURITY

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure. These measures include in particular:

Secure website hosting and encrypted communications
Restricted access to personal data by authorised personnel only
Use of reputable service providers with recognised security standards

While no system can guarantee absolute security, we take reasonable and proportionate steps to safeguard the confidentiality and integrity of your information.

8. INTERNATIONAL TRANSFERS

Your personal data may be transferred to and processed in countries outside your country of residence, in particular where our service providers or technical infrastructure are located.

In such cases, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

9. DATA RETENTION

We retain personal data only for the duration necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations.

10. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

Access your personal data
Request correction or deletion
Restrict or object to certain processing
Withdraw your consent at any time

Requests may be addressed to info@maisonschaal.com.

11. SUPERVISORY AUTHORITY

If you consider that the processing of your personal data infringes applicable data protection laws, you have the right to lodge a complaint with a competent supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.

10. CONTACT US

This Privacy Policy may be amended from time to time. The current version will always be available on our website.

Effective Date: 19.02.2026